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The primary purpose of the Storyboard technique is to illustrate customer journeys. Storyboarding is a visualization tool that helps teams depict the user's experience or the flow of interactions with a product or service. It allows teams to map out the steps a customer takes to achieve their goals, highlighting emotional responses and pain points along the way. This helps in understanding user needs and improving the overall design and functionality of the product.

Using storyboards, stakeholders can gain insights into the end-to-end experience from the user's perspective. It plays a critical role in gathering requirements, informing design decisions, and ensuring that the final product aligns with user expectations and behaviors. By focusing on the customer's journey, teams can better identify opportunities for creating value, enhancing user satisfaction, and refining the development process.

The other options present unrelated purposes. Budget estimation focuses on financial planning, which is not a primary focus of storyboarding. Simplifying complex algorithms is related to technical problem-solving rather than user experience narrative. Testing software performance involves evaluating functionality and responsiveness, which differs from the storytelling aspect central to the Storyboard technique.