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Question: 1 / 410

Which skill is applied when paraphrasing statements during an elicitation interview?

Active Listening

The skill applied when paraphrasing statements during an elicitation interview is active listening. Active listening involves fully concentrating, understanding, responding, and remembering what is being said in a conversation. When a business analyst paraphrases statements made by stakeholders, it demonstrates that they are not only hearing the words but also comprehending the underlying meanings and emotions. This technique is crucial for clarifying information, confirming understanding, and ensuring that all parties are aligned on the discussion points.

By paraphrasing, the analyst shows engagement and creates a supportive atmosphere that encourages stakeholders to express their thoughts and feelings more openly. This active participation helps build trust and facilitates more in-depth discussions, leading to better insights and collaboration in the agile environment.

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Effective questioning

Reflective thinking

Empathy

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